FAQ

Questions?

Check out the common questions below. If you still need help, just let us know!

Are these leagues Co-Ed?

Currently, all of our leagues are co-ed. There are no rules on the ratio of men to women. You may have an all-women team, an all-men team, or anything in between. We just recommend everyone be of a similar skill level.

How do rounds work?

We operate in 4 week “rounds” instead of months. Each round consists of 4 games, 1 game per week. 

Every new round and every new league starts on the 3rd week of each month.The deadline to sign up for each round is 10 days before the first match night.The schedule will be posted the following Tuesday or by the end of the week.

Each team is required to have the minimum number of subscribers by the sign-up deadline if they want to be put on the schedule for the upcoming round. 

If you do not meet this and your team doesn’t get scheduled, you will automatically get credits back to your account and you can try to get enough by the next round’s deadline. Alternatively, you can get a full refund if you no longer want to play. Just reach out to support@areensports.com

Is the price per player or per team?

It is per player, NOT per team. You can either be a subscriber and pay a monthly fee for 4 games (a round). Or you can pay-to-play (in person) as you go for each match, which is more expensive.

How do subscriptions vs. pay-to-play work?

A subscription is a lot like a gym membership or any typical subscription. You’ll pay the subscriber rate for a full 4-week round, buying 4 matches (1 per week)You can unsubscribe at any time with no charge. You can Pay-to-Play in person at the match once you arrive. Check in with our AREENA staff to make your payment before you play. Please visit AREENA Subscriptions to learn more

What if I want to change teams?

We are committed to helping you find a team you love. After every match, you can rate your team’s chemistry, and if we see an issue on the team, we’ll try to help resolve it. Additionally, it’s easy to leave your team and join the free agent pool to find another any time. The advantage of playing in our 4 week Rounds is, you’ll never be stuck for long with a team you don’t love. You can also contact us any time if you’re unhappy, and we’ll help any way we can.

How do I change my status for a league?

1. Open your app and click on the More tab on the far right
2. Click on Manage Payments
3. Scroll down and click on the League you want to manage
4. Select Subscription or Pay-to-Play

What happens if my team has to forfeit because not enough players show up?

Please email support@areenasports.com at least 24 hours in advance. We understand that life happens and things come up, so we just expect you to communicate.
Generally, we will always have a match for whoever shows up. If your team is short on players, though, you may be given a technical “Forfeit” in the system for the official record.
However, all members of the team who show up are free to grab anyone who wants to play to have a scrimmage. We will do everything in our power to make a scrimmage happen with 2 refs and a facilitator who will keep score and time but not stats.

How do playoffs work?

Playoffs occur 3 times a year in the Spring, Summer, and Fall. AREENA league playoffs run at the same time as normal match times. Every team participates in playoffs and is given a seed based on their ranking. If you lose, you may play in a consolation bracket. Once you're out of the bracket, the next week will just be a regular season match. The champions will receive an AREENA t-shirt, trophy, and recognition on social media Please visit AREENA Playoffs for more information on how playoffs work.

How do rankings work?

Every team and player gets a ranking. We use the Elo rating. You have a certain amount of points and your ranking goes up as you get more points. You gain a lot of points if you beat someone better than you but you don’t gain a lot of points if you beat someone much worse than you. Who you play matters, but we do our best to only schedule teams against other teams with similar rankings.

Ready?

The AREENA app and leagues offer an immersive rec sports experience for adults, with stat tracking, skill matching, leaderboards and team messaging. Subscribe and play soccer or basketball year round, or pay by game or match with zero commitments.

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